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Questions About Competitions (Part I)
- Why is there a delay in displaying points in Competitions?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why am I not receiving any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
Frequent Mistakes When Making Purchases
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Questions About Competitions (Part II)
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Frequent Mistakes When Making Purchases
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
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An error appears when paying with Google Play. What should I do?
When an error appears, we recommend that you clear the game cache in settings and restart your device. Also, try not to minimize the game when you're making a purchase.
If you have carried out all of the above recommendations but the issue still hasn't been resolved, please contact support in one of the following ways:
- Select "Ask a question" in the game Menu.
- Go to the "Ask a question" form via this link.
- Send an email to games.support@plarium.com.
In your inquiry, please describe your actions when you made the purchase and attach a screenshot of the error.
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