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FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
Your Hero: Equipment, Gems, and Runes
Frequent Mistakes When Making Purchases
Account
Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
Battle for the Light
- What is the Battle for the Light?
- What is the Altar of Light, and what do I need Artifacts for?
- How are opponents assigned in the Battle for the Light?
- Why am I not taking part in the Battle for the Light even though I submitted an application?
- I got an honorific in the Battle for the Light but didn't earn the corresponding achievement. Why?
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Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
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Helheim
Battle for the Light
How does the Helheim Store work?
In the Helheim Store, you can purchase items and materials from the world of the dead, as well as boosts. The Store is located in the lower right-hand part of the Helheim screen.
The range of offers refreshes automatically every two hours. Alternatively, you can refresh it manually using the Helheim Store Refresher item, which can be found on the floors of the Catacombs or purchased as part of Bank offers. When the list refreshes, you will receive one random material for free.
The Helheim Store also provides bonuses for Jarls' troops. The value of these bonuses depends on the building's level.
In the Helheim Store subsection of the Game Guide, you can read about:
- How to increase a building's level in Helheim and where you can view its military bonuses
- How the list of offers in the Helheim Store works
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