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FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
Your Hero: Equipment, Gems, and Runes
Frequent Mistakes When Making Purchases
Account
Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
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Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
Account
Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
Items
Gold
Clan
Resources
Battles
Other
Helheim
Where can I find gems?
You can obtain gems of the classes from Simple to Legendary by:
- Completing Premium Tasks
- Attacking Invaders, Uber Invaders, and Chief Uber Invaders
- Opening the Chest of Loki
- Purchasing Coffers of gems as part of Bank offers
On the forum, you can find the list of gems and enemies that drop gems when you attack them.
You can obtain gems of levels Legendary I, Legendary II, and Legendary III by fusing a Legendary gem with various other gems.
Celestial gems are also created from specific quantities of different gems. You cannot get Celestial gems as a reward.
All available gems are stored in the Workshop, in the Cache. You can inlay them into equipment so that you can get different bonuses, depending on the kind and class of the gems used.
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