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Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- Why is there a delay in displaying points in Competitions?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why am I not receiving any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
Frequent Mistakes When Making Purchases
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Questions About Competitions (Part II)
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Frequent Mistakes When Making Purchases
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
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Why isn't the web version of the game loading?
To ensure that the game runs and functions correctly, we recommend using the latest browser version. You must also have a 64-bit operating system. We cannot guarantee that the app will function stably on a 32-bit operating system.
In addition, you should check that your drivers are up to date, including your graphics drivers.
If you have a lot of tabs open in your browser, please close any unnecessary ones, in order to increase the amount of available RAM for stable game operation.
If the situation does not change after performing these actions, please contact support in one of the following ways:
- Select "Ask a question" in the game Menu.
- Go to the "Ask a question" form via this link.
- Send an e-mail to games.support@plarium.com.
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