- Home page
- FAQ
FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- Why is there a delay in displaying points in Competitions?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why am I not receiving any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
Frequent Mistakes When Making Purchases
Account
Questions About Competitions (Part II)
Need help?
Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
Account
Questions About Competitions (Part I)
Questions About Competitions (Part II)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
Items
Gold
Clan
Resources
Battles
Other
Helheim
Why am I not receiving any points in the Competition?
If your question is about a personal Competition, please note the requirements for receiving points and make sure you complete the required tasks.
If the issue is related to receiving points in a clan Competition, please draw your attention to the following points:
- Please ensure that you joined the Clan no later than 30 minutes before the Competition was announced. If this requirement isn't met, you won't receive any points, even if you complete all tasks.
- Check whether your Clan is participating in the Competition. There may be situations when the participation requirements weren't fulfilled but the Competition was still displayed in the active Competitions block. You can find detailed information about the requirements for participating in a Competition in the Info tab of the Competition window.
Was the article helpful?