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Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
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Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
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Helheim
Why didn't I receive any points in the Competition?
You always receive points when you complete tasks in personal Competitions. If points are not awarded, make sure you meet all the task conditions. To view them, select the corresponding personal Competition in the Events window.
In clan Competitions, you don't receive points in two cases:
- If you joined the Clan in the 30 minutes before the Competition was announced
- If your Clan isn't taking part in the Competition because it didn't fulfill all the conditions that are shown in the Info tab of the Competition window
In order to ensure that you earn points in clan Competitions, make certain you're logged in to the game when the processes that grant points are completed.
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