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FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
Your Hero: Equipment, Gems, and Runes
Frequent Mistakes When Making Purchases
Account
Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
Battle for the Light
- What is the Battle for the Light?
- What is the Altar of Light, and what do I need Artifacts for?
- How are opponents assigned in the Battle for the Light?
- Why am I not taking part in the Battle for the Light even though I submitted an application?
- I got an honorific in the Battle for the Light but didn't earn the corresponding achievement. Why?
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Running the Game
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Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
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Helheim
Battle for the Light
Why is my Food marked in red?
If the amount of Food on the Town screen is marked in red, it means that Food consumption exceeds production. You can view information about Food production by opening the Statistics tab in the Palace and selecting the Economic section.
If the amount of Food decreases to zero, don't worry — nothing will happen to your troops. However, you won't be able to train new warriors or initiate other processes that require Food.
You can resolve the issue in two ways:
- Increase the production of Food in your Town. There are different ways to do so: build more Farms, upgrade existing ones, learn Knowledge, upgrade Skills, use boosts, etc.
- Dismiss troops you don't need in order to decrease resource consumption. You can do so in the Shrine of Odin: open the "In the Town" tab, select the type and number of warriors, and hit the "Dismiss" button.
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